Terms of Service

1. Acceptance of Terms

These Terms form a legally binding agreement between you and the operator of Tanseek. If you do not agree to any part of them, you must not access or use the Service. Your use may also be governed by additional contractual terms (such as a founding-partner subscription agreement or order form); in the event of a conflict, a written agreement signed by you and the operator prevails as to its specific subject matter.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• “Service”: the Tanseek platform, Command Center, applications, APIs, website, and any related materials or outputs.
• “Content”: any data, text, messages, files, or outputs entered into or produced through the Service.
• “User Content”: Content that you or your organization provide or connect through your third-party accounts.
• “Operator”: the legal entity providing the Service, referred to as “we” or “Tanseek”.

3. Eligibility & Accounts

You must be legally able to enter into contracts to use the Service. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You agree to provide accurate, current information and to notify us promptly of any unauthorized use. We may refuse, restrict, or close an account at our reasonable discretion, particularly where abuse is suspected.

4. Subscriptions, Pilot & Billing

The Service may be offered under a founding-partner program, a trial, or a paid subscription. Fees, billing cycles, and usage scope are set out in your subscription plan or order form. Unless stated otherwise in writing: fees are payable in advance and are non-refundable except where required by law; and we may change prices or usage limits with reasonable prior notice, effective from the next renewal cycle. Failure to pay amounts due may result in suspension or termination of the Service.

5. Acceptable Use

You agree to use the Service for your lawful business purposes and in compliance with these Terms and applicable law. In particular, you agree to:

• Use the Service only with accounts and permissions you are authorized to use, and not impersonate any person or entity.
• Not submit content that is unlawful, harmful, or infringing of the rights or privacy of others.
• Respect reasonable usage limits and not harm the integrity, performance, or security of the Service.
• Comply with the requirements of the third-party providers whose accounts you connect (e.g. Google Workspace).

6. Prohibited Conduct & Anti-Cloning

In addition to the above, you are expressly prohibited — whether yourself or through any third party acting on your behalf — from doing any of the following in relation to the Service or any part of it:

• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, underlying logic, or ideas of the Service.
• Scrape, crawl, or perform automated or bulk extraction of any content, data, output, or interface elements from the Service, including via bots, scripts, or automated tools.
• Copy, clone, imitate, or reproduce the Service or its design, interface, flows, or “look and feel”, in whole or in part, to create a competing or derivative product or service.
• Resell, rent, sublicense, distribute, or make available the Service to any third party without our prior written authorization.
• Bypass, disable, or circumvent any security, authentication, rate-limiting, access, or usage controls.
• Use the outputs of the Service to train or improve an AI model or competing product, or to build a comparable dataset.
• Remove, obscure, or alter any proprietary, trademark, or copyright notices contained in the Service.

These restrictions are material to this agreement. Any breach of them entitles us to suspend the Service immediately and to pursue all available legal remedies, without prejudice to any other rights or remedies.

7. Intellectual Property & Trademarks

The Service and all associated software, design, interfaces, text, graphics, logos, structure, and content (excluding User Content) are owned by the Operator or its licensors and are protected by copyright, trademark, trade-secret, and other intellectual-property laws. No ownership rights are transferred to you under these Terms; you are granted only a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

“Tanseek” and “تنسيق” and their logos are trademarks of the Operator and may not be used without prior written permission. You retain ownership of your User Content and grant us a limited license to process it solely to provide the Service to you.

8. Third-Party Services & Data

The Service may let you connect third-party services (such as mail, calendar, and documents) with permissions you explicitly approve. Your use of those services is governed by their own terms and policies. You are responsible for the lawfulness of connecting and sharing those accounts and data. We are not responsible for the availability, accuracy, or practices of third-party services.

9. Confidentiality

Through your use of the Service you may gain access to non-public information belonging to the Operator, including — without limitation — the Service’s design, functionality, performance, pricing, and unreleased information. You agree to keep such information confidential and not to disclose it or use it outside the scope of your authorized use of the Service.

10. Suspension & Termination for Abuse

We may suspend or terminate your access to the Service, in whole or in part, immediately and without liability, if you breach these Terms, misuse the Service, endanger its security or that of its users, or fail to pay amounts due. You may terminate your use by ceasing to use the Service and closing your account. On termination, the rights granted to you under these Terms lapse, and provisions that by their nature should survive — such as intellectual property, restrictions, confidentiality, and limitation of liability — remain in effect.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including — without limitation — warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. The Service’s outputs and recommendations do not constitute professional advice, and final decisions and actions remain your responsibility. We do not warrant that the Service will achieve any particular result or savings.

12. Limitation of Liability

To the maximum extent permitted by law, the Operator, its licensors, and its personnel shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, data, reputation, or opportunity, arising from your use of or inability to use the Service. In all cases, the Operator’s total aggregate liability shall not exceed the amounts you actually paid for the Service in the twelve months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Operator from any claims, losses, liabilities, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or your violation of the rights of any third party or any applicable law.

14. Changes to the Service and Terms

We may develop, modify, or discontinue features of the Service from time to time. We may also update these Terms; where changes are material we will make reasonable efforts to notify you, for example via the website or email. Your continued use of the Service after an update takes effect constitutes acceptance of the revised Terms. The “Effective date” at the top of this page indicates the most recent version.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of [JURISDICTION / COUNTRY], without regard to conflict-of-laws rules. The courts of [CITY / JURISDICTION] shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, unless mandatory law provides otherwise.

16. Contact

For questions about these Terms, please contact [LEGAL COMPANY NAME] at [LEGAL CONTACT EMAIL] or at [POSTAL ADDRESS].